RISING STAR OF THE CHIEF KNOWLEDGE OFFICER by N Bontis
While intellectual capital is a widely discussed topic, few individuals, says this author, understand it, and even fewer still have been able to determine how to value it. Nevertheless, individuals with titles such as chief knowledge officer and chief learning officer have been given the task of channelling an organization's knowledge into initiatives that are expected to become a source of competitive advantage. This article, by one of the earliest exponents and leading authority on knowledge management offers detailed, practical guidance on how managers can leverage their companies' intellectual capital to gain and sustain a competitive advantage.
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