David Caruso is a management psychologist and the founder of Worklife Strategies, Stamford, Connecticut.
Articles by this Author:
THE EFFECTIVE LEADER: UNDERSTANDING AND APPLYING EMOTIONAL INTELLIGENCE by David Caruso
Emotional intelligence can be misunderstood and misrepresented. But the bottom line is that the manager who can think about emotions accurately and clearly may often be better able to anticipate, cope with, and effectively manage change.
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